FlyerTalk Forums - View Single Post - How bad does onboard catering need to get before UA invests in improving it?
Old Feb 6, 2023 | 7:11 pm
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Repooc17
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Originally Posted by HNLbasedFlyer
I think folks need to remind themselves that FT is far less than 1% of UA revenue/overall flyers. I don't buy into "everyone" is griping about it.

A vocal subset of people have issues with the catering and seem to believe that complaining about it after what is now years will make a difference.
Are you implying catering is NOT an issue? You are on an UA plane as much as most of us here, and I know what you have mentioned you don't eat food on the plane. Respectfully, have few meals and report back?

FT is a community, but if you think we are only being vocal about it on here, you'd be wrong. We have reported to UA and challenged the carrier to do better. UA doesn't seem to care as long as the bank is open and bills are getting paid.
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