FlyerTalk Forums - View Single Post - How bad does onboard catering need to get before UA invests in improving it?
Old Feb 6, 2023 | 5:51 pm
  #8  
bmwe92fan
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Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,058
Originally Posted by Tennen
Has anyone else canceled their UA reservations and rebooked elsewhere (at least partly) because of this (and the 2022) thread? The menus and execution are downright depressing. What makes it even worse is that UA can do (and has done) better. I was thinking of just bringing my own food, but now I'm glad that I don't have to. The sundaes are appealing, but you can't survive a long-haul flight with just one serving of ice cream...
Yes and Yes -- we've moved a ton of our flying away from UA -- and I don't think we will ever be GS again as it's not worth it any more. We can fly NH in J for the same price -- and usually less miles -- from NYC to TYO (our monthly route) -- with a better hard AND soft product.... The only reason we tolerate UA any more is the XN/PN benefits -- but I'm sure that will be ending soon....
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