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Thread: New Lufthansa Mobile App (2022 onwards)
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Old Feb 6, 2023 | 3:39 pm
  #61  
kai.lileboo
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Originally Posted by oliver2002
The app already uses the new backend (planned to serve the web and app) that will allow self service rebook.
Tried to refund a ticket issued a few days ago via web. When I clicked the "cancel" button in the email confirmation the app page displayed the ticket (don't have the LH App installed) details but there was no option to cancel the entire booking, only to rebook it. I was forced to call service centre to do the job.
Really very helpful, indeed.
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