Originally Posted by
Wakefield_boy
Hi there
I had 18 reservations made through booking.com this past summer and not one of them credited without me chasing it up by email with Aegean. Something has happened to their systems - not speaking to each other anymore. There's one booking from July I still have no points for despite numerous efforts to sort it out with Aegean
Thank you and others for posting your experiences.
Where did you send the e-mail to? On the Aegean website I can only find a form to claim missing miles for flights. I'm A3 Gold, should that be important. So far I didn't bother to call A3 due to the missing hotel credits, I first wanted to know if I'm the only one facing this problem.