Originally Posted by
Duke787
Bit of a dilemma. Waitlisted with 20 PP for SFO - RDU direct later this week. It's showing PZ1 on UA.com and if you search for PlusPoint availability it also validates it's available. Still sitting on the WL so I messaged into United via the app and specifically cited the PZ1 showing on UA.com, they both claimed it was phantom space but a couple hours later it is still showing up.
Two questions:
1) Is it possible that it is in fact phantom space (I've never encountered phantom PZ space on a direct flight)?
2) If it's likely to be legitimate space, any reason not to cancel my PP request and just immediately re-request to snag the PZ1?
This bug has been there for more than 10 years.
Clearing PZ is not dynamic. I would cancel the upgrade request and apply PP again.
Don't bother talking to agents.
I have been doing this for as long as I can remember.