Originally Posted by
DLHubber
This is a bizarre story. Airline employees have no business being in the customs area in the first place, much less ordering people around.
There were a LOT of redcoats in the customs area. CVG is set up really weird (for those who haven't gone through it before).
You go thru passport control/Global entry FIRST, then you collect your checked baggage. Then EVERYONE (even domestic arriving passengers) need to re-deposit their checked luggage to be sent to domestic baggage claim AND go through TSA screening (since after going through customs you get dumped into the sterile area).
The red coats were all hanging around the international baggage claim belt after passport control but before TSA screening (this is also where the agricultural inspection takes place).