FlyerTalk Forums - View Single Post - AAdvantage Award on JL / JAL / Japan Airlines (2016-2023)
Old Feb 2, 2023 | 4:07 pm
  #2147  
Oxymore
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Join Date: Aug 2011
Location: PWM/CDG
Programs: AF/KL Plat, AA Plat, HH Diamond
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Originally Posted by FlyerBeek
In the past I've had success getting AA to rebook me in JL F on a different route and then have JL open up the inventory via their liaison during an involuntary change like this. Fortunately, I've only got 1 award segment affected by the ORD downgauge (and, fortunately, it was an itinerary with an onwards ORD-NYC connection). AA EXP desk has already rebooked me on HND-JFK in F and I'm waiting for the JL liaison to confirm the new flight. Not holding my breath, but fairly hopeful JL will do the right thing again. I'll report back. YMMV.

-FlyerBeek
You are lucky. I miss the EXP desk (no longer EXP). The agents I spoke with didn’t want to hear about requesting to connect with the JL liaison.
I’m also connecting from JFK and JFK-HND shows F7A2 so it shouldn’t be that difficult.

Edit to add: reaching out to AA via social media was like hitting a brick wall.

Last edited by Oxymore; Feb 2, 2023 at 4:36 pm
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