Originally Posted by Lovelabs2

Yes you should’ve definitely been given a cash refund on the spot. Has happened to me in past several times n I was given the cash refund. As danpeake says below…go back n speak to a supervisor in accounts n you will get your cash refund.
Btw…..refunds back to vgc take up to 48 hrs to show up in my experience.

Originally Posted by danpeake

Yes, you should have insisted on cash. I presume the register drawer opened too (another indication you were supposed to get cash).

Go back to the store and ask them for the cash. You'll want to ask the accounts department to get involved and you'll want to point out that the drawer was (hopefully) over by $995.68.

Good luck and report back. Also, I remember when MOs were 68c by me. Now they're a whole dollar!