Originally Posted by Venezuela-Miami

First time I stumble upon this situation.

Booked in a hurry the last day of the 20% off award stays promo, a 3 night stay.

Now I could only find a desirable flight checking-out a day early.

Sadly the obvious cancellation/rebooking route only saves me a tiny amount of points now without the 20% off.

I appreciate if there's any data point if I can work this out with Ambassador desk? directly with the hotel? (wishful thinking if it's possible to get a refund for the last night that most probably I will not use).