Originally Posted by
kindofabigdeal
I booked an award flight. CMH-JFK-CDG. Picked a specific itinerary for the sake of lounge time. I have received a few notification that my itinerary changed. They keep moving my CMH-JFK flight to the option with the least connection time, but the original flight still exists. I call them, they fix it, then a month or so later it happens again. The best I can tell every time there is even the smallest change in departure time something in the system automatically rebooks to what it thinks is the best.
Anyone have any idea why this is happening and anything i can do to prevent it?
This has been happening to me as well on flights booked for very, very similar reasons. I am booked on F tickets in cabins with only 8 seats and am traveling with another passenger; the middle two seats in row 2 are all I have been booked on and all I want. All it would take is for a single passenger to book one of those seats on an F flight and I am hosed. I fear what will happen in the week or two prior to departure. In my case there are BA flights involved on the itinerary so I have to check it constantly.
I am not even notified by e-mail when the changes happen. I have literally been checking the app every 3-4 days to look for changes at this point and have had to call the reservations line to make changes every time this happens. I don't think there is another solution.