Originally Posted by
ElevatorEnthusiast
Another great, yet imperfect, experience in Doha - don't get me wrong, there's a lot to like here, but I could see the cracks in the seams with a few items / details. I would still recommend the property - here are my pros, cons, and photos:
Cons:
- No Internet TV OS
- Shower had a poor smell - pretty sure it was a drain issue as the drain plate seemed to be missing, and the smell went away when the water was running (so not an issue while taking a shower) - I chose to not notify as I was already settled in, etc.
- Shower setup is impractical - pressure from the rainfall head is poor, the wand has great pressure but only has a low hook that points at back-level rather than head-level
- I was not pre-upgraded most likely by mistake - at check-in, I heard "so, we have you in a Spectacular Room on the 5th floor" - I politely asked if there were any upgrades, the associate looked and said "oh, wait, yes, you're an Ambassador. Let me get you something." - there was a lot of discussion between agents and some trips to the back office - it seemed pretty obvious that I was missed in the pre-arrival sweep, and they weren't expecting such a mistake to be made
- No evening lounge offering - a drawback compared to other nearby options at similar price points (JW, MM, Sheraton, etc.)
- No in-room welcome treat - I have a hunch this was due to the room mixup - not a huge issue, but a bit surprising for a hotel of this class in this region
Wait, there is no evening lounge offered anymore? Sorry if this has been well known for awhile but I used to stay here for weeks at a time when was SPG only and thoroughly enjoyed the W Lounge at all times throughout the day, especially evening for drinks and apps. That no longer offered?