FlyerTalk Forums - View Single Post - Inaccessible fare flexibility/rerouting during disruption...
Old Jan 30, 2023, 1:49 pm
  #13  
nzkarit
 
Join Date: Jan 2016
Posts: 2,645
Originally Posted by OpenSky
You need to speak to someone with authority.

If you fare is high enough, flaunt it. I was not shy about it.

Once of my flights into AKL was delayed ( international business premier) , and the domestic connection, ( booked to full fare Y) was then rebooked to the next day. Because that was the next availability.

I held my ground and insisted, that they bump someone who bought a cheap fare off the next flight, which they did. The Star Gold check in at the domestic terminal. The girl had to call in for approval to do it.

I don't feel sorry person who lost his / her / their seat.


There were other passengers who were similarly disrupted who were put on standby. Given that my fare and booking class was indeed the highest you could buy - I insisted that I be confirmed, which they did. Other passengers were put on standby.
Aren't all domestic connections Y? So isnt that special.

But having no care for other people is an interesting position to take.

Sure going to top of standby list is one thing but demanding other people get offloaded from their actual flight is something else.
nzkarit is online now