Originally Posted by
jamesteroh
I'm told they use services like Instacart and Doordash for local deliveries instead of their own employees like Amazon does, and those company drivers depend on tips. I understand they depend on tips and that's why for stuff that is done throughI delveriy service, that I avoid Walmart and use Amazon. I'm not home to tip the driver anyway and they leave the stuff in the package room and if I'm going to be tipping on top of a delivery fee, I may as well just pick it up at the store.
Also not sure if they rate customers like Uber does and if drivers will end up refusing to get my deliveries for not tipping either. I know someone that drives for Uber and he said if passengers don't tip, a lot of drivers will rate them one star and a lot of drivers won't pick up a low rated driver since it probvably means no tip.
My old company started its own delivery service business "because Amazon did it". After about two years, they laid everyone off. As it turns out, it didn't make sense because we didn't have Amazon volume. Amazon might deliver multiple packages on the same street. All of these gig delivery companies will do it for far cheaper. I imagine we will only see more of this. Of course, often times putting the onus on the consumer to pay tips. I think I tried ordering petfood from Petco, and they used DoorDash, which wanted a tip. Absolutely not.