Originally Posted by
Doppy
That doesn't sound like boarding "process" as much as AA allows you to buy your way higher up the boarding priority list than United does. AA doesn't have a different "process" for getting people on planes, as much as a different order.
The original complaint in the article was that there was a boarding order that resulted in some getting onboard before others, and then people came in saying that AA had a better way of doing it.
I just don't think an airline should care about making basic economy pax feel good about boarding.
They
should care about making premium cabin pax feel good. UA is, IMO, the worst at this.