FlyerTalk Forums - View Single Post - Quick Help on a canceled flight / rental car situation?
Old Jan 29, 2023 | 6:28 pm
  #6  
lougord99
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20 Years on Site
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton, Marriott, IHG - whichever is rated well and cheapest
Posts: 6,567
I am totally confused by your scenario. The reason for the cancellation of the flight does not matter as far a refunding your fare if you choose not take a later flight. Southwest owes you a refund, period.

Whether you get compensation for your rental car absolutely depends on the reason for their cancellation.

If they are only offering you the $5.60 refund, that says to me that you booked with points which will automatically put back into your account.
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