FlyerTalk Forums - View Single Post - Quick Help on a canceled flight / rental car situation?
Old Jan 29, 2023 | 2:13 pm
  #4  
oceanbreeez
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Join Date: Dec 2020
Programs: SWA Alist, Companion Pass
Posts: 202
Originally Posted by kyleay
Is there any way to determine the reason for the cancelation? It's really frustrating airlines don't provide more details! Thanks,
Kyle
When you call back ask and if they can't tell you the exact reason, they should be able to tell you if the cause it was under the airlines control or not.

Suggest you call and cancel (or reschedule if you fly that route) rather be a no-show. If the representative is not able to do more than refund the $5.60, send an email requesting consideration to Customer Service from your rapid rewards account with the details/receipt if it was cancelled for something under the airline's control.
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