hello - I've had no trouble for the last 2 years with this method. Delta has been my airline choice for the benefit and has not changed

For some reason this year seeing some weirdness and wondering what folks would recommend?

1/12 - purchased ticket for $750.29 - $550 giftcard = $200.29 charged to platinum
1/13 - transaction posts on amex
1/14 - when i click the transaction details, shows up as "additional collection" including passenger name and ticket number

as of today 1/29 (10 business days after) - no meter movement or credit on the transaction history. Typically it happened in that same 2-4 business day timeline for past years

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"Please allow 6-8 weeks after the qualifying incidental air travel fee is charged to your Card Account for statement credit(s) to be posted to the Account. We rely on airlines to submit the correct information on airline transactions, so please call the number on the back of the Card if statement credits have not posted after 8 weeks from the date of purchase."

"American Express relies on accurate airline transaction data to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 4 weeks, simply call the number on the back of your Card."