Originally Posted by
Kettering Northants QC
Hi
Are there issues with book the cook.
We have a flight in Business from Sin to Mel on the 7th Feb. Book the cook is open and we are able to select our choice but when we try and save the following error message appears
"We are unable to process your request. Please try again or contact your local Singapore Airlines for assistance"
Been like this for a couple of days.
Background info: Fare booked via Swiss on a Code share but have been able to select seats and see reservations since booking months ago.
I had one segment Singapore metal - Sin-Syd part of a 3 region RTW Lufthansa code share last year Jul-Aug and the same error came up every time I tried booking eventually I gave up trying to save the Book The Cook option.
I have booked another RTW Lufthansa code share for July -Aug this year with Syd-Sin and Sin- Fra Singapore metal, I have been able to save Book The Cook 8 months in advance for both flight segments.
So it appears that it is hit or miss.