Originally Posted by
theplayer
Did you already have an B account #? If so, hopefully they still don't open a new account because it's a nightmare to have them merged. Your sign up points will be sitting in a newly opened IB account but you won't be able to access them. Happened frequently last few years, many posts about it. Hopefully they straightened it out.
No, she didn't. I went through exactly what you are talking about a few months back (and posted about it in the IB thread). Part of my issue is I use my middle initial but IB doesn't have MI's in their profiles.
If we have the issue again, I'll just follow the steps I did before (that I got from flytalk).