nzkarit

Don't people have manage my booking in app. Then scroll a long way down to cancel in th be web view?

Is it the app crashing or the web view? As the app actually did very little. Most of it handed off to a web view, so they don't need to deal with people who don't update their apps. Update the web site and everyone gets it straight away.


I only seem to get the phone number if booked via a TA or there has been a change to booking by contact centre or schedule change at some point (though once accept change normally is manageable in app or web app again). As the human interaction seems to set a flag or something that's means it is a human booking so needs to be handled manually.