Originally Posted by
Buster
We experienced this at BUR - woman in front of us saying loudly, "we have the credit card, we're priority," while her husband said, no, our boarding pass says group B. She insisted that the credit card overrode the BP, and she and her family all boarded before anyone in F.
Part of the problem with not rolling out the boarding changes and the credit card changes loudly and at the same time. And not just saying "Get Group B boarding!" for the credit card.