Avis scanned the car and the agent put a white marker on the window.

I politely asked him the meaning, he answered me that the car is being taken out of their fleet, to be sold. I assume he got no response on his scan and therefore assumed so.

The reason I am not just moving on, I rent globally and this puts a serious restriction on me, plus I personally feel mistreated, I don't feel that such a mistake especially in these circumstances should be treated this way.

Anyone know if I could rent outside the US and Canada?

UPDATE:

New message from Hertz:


We are happy to review and assist you with your concerns. We're doing our best to provide the best customer service possible.

We sincerely apologize for any inconvenience this matter has caused you. We have checked our records, and it appears that you are no longer on suspension and are eligible to rent a vehicle.

I appreciate this opportunity to provide assistance. I look forward to being able to serve you again.