Originally Posted by
boyruss
Thank you! But where are the official passenger notices? I have bought an airline ticket and I expect the airline to inform me directly of any major rule changes rather than whispering it in their friends ear. I'm not even talking about the retroactive effect of the law. Why is it so easy for an Arab airline to break the rules? Has it ceased to respect the law? Why, after paying for a ticket, do I now have to follow the flight schedule for the rest of the time, like for to liar - until recently it was a premium airline, and not a bankrupt with two planes.
AIrlines have official rules for a given fare that are published and legally binding when you buy the ticket. That is what you should be looking at.
Some airlines, ilke QR, have some additional generous unpublished benefits that vary over time and are not guaranteed. They are not legally written in stone. They are not part of your contract. You have to treat them as a bonus that might have disappeared by the time you wish to use them.
I feel unfair to accuse QR to change those benefits over time. They have been very generous in the past during covid. And now some complain when they tighten those generous unofficial benefits.