Originally Posted by
Tino
The Works tickets are no longer refundable within 7 days of departure, not 24 hours. Found out the hard way, but I was able to find a similarly priced flight in the future to use the credit. It's in the fine print for the form requesting a refund.
I don't think that applies to WORKS tickets. The refund form has the following reasons for refund, and the only stipulation for Works is that the travel has to be at least 24 hours from time of refund request.To request a refund for the unused portion of your ticket, one of the following reasons must apply:

I booked my flight less than 24 hours ago and my travel is more than 7 days (168 hours) from my purchase time (visit
MY TRIPS for immediate processing)

I purchased The Works and my travel is more than 24 hours from now