FlyerTalk Forums - View Single Post - Cathay booking errors when entering QR ff number, not for other airline programmes
Old Jan 24, 2023 | 2:34 pm
  #2  
nomadabroad
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Join Date: Feb 2022
Programs: QRPC, BAEC
Posts: 964
Might be related but seems to be issues with CX crediting miles to QRPC.

Not sure what the problem is but it seems to be taking forever for no reason - I had to constantly chase both of them - CX asking me to call QR…QR telling me they are waiting for CX. I cannot believe that this is still a manual process with CX honestly?

this is the response CX gave me which implies this is a manual process…what year is this again lol

“There is a special team that has to calculate manually your mileage accrual, we do apologize for the inconvenience, you can contact Qatar and ask to send a chaser as you need them quite urgently, but we cannot expedite the process in your behalf, the airline has to initiate contact.”
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