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Thread: What is IHG EXACT policy on room upgrades
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Old Jan 24, 2023 | 12:58 pm
  #2  
336
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Join Date: Apr 2013
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Ambassador one category upgrade "guaranteed".
​​​​​​Diamond room upgrade upon hotel's discretion.

You could interpret that as 2 category upgrade for Diamond ambassador at a well wiling hotel. Though that rarely happens.
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