Originally Posted by
Acid
Same at JFK T4. Though officer didn't ask name. There should be some indication on the screen that you have been processed. I was about to try again!
I don't remember if there was anything even on the screen after the camera. I think there was some instruction telling you to look at the camera or something at the beginning. Then after that, nothing. I had my passport out and prepared to fill in those Yes/No answer to custom questions. The 3 of us just standing in front of kiosks not sure what went wrong. Then the officer at the end just start calling our first names and told us we are good to go. It's pretty incredible that the face recognition recognized my son. His GE picture was taken like 6 years ago when he was 10 years old. His passport (linked to GE) picture was taken 4.5 years ago when he was 12. I guess GE probably has the passengers list who arrive around that time to narrow down the field? Or maybe there is not that many kids who have GE?