Originally Posted by
ffay005
My guess is they will just tell you to take care of it at HEL, unfortunately. While the A333 is marginally slower than the A350, the flight times are well-padded, so the equipment change won't automatically mean that you will arrive with a delay, though.
I’m not worried the delay as I have a LONG layover at HEL so would prefer to get onto an earlier connecting flight. I did try and make the change on my way out at HEL asking at check-in, transfer desk and the lounge but they all said that there’s no ticketing staff at HEL and my only option was to call customer service or try online (which isn’t giving me an option despite saying that I can change).