Originally Posted by georgeontherun

I'm back to report that after yet another review I've been given the Avios and TPs for the "P" ticket from last October. It's showing in my statement as "Class: Business (J)".

So please all go and try again. My suggestion would be to call (I know it's extremely time consuming) rather than submit a new claim online.

I guess the moral of the story is that if we all push collectively, FT can be very powerful.