Originally Posted by graj08

I had booked EWR-SIN-AKL for 129k SQ miles, but have to cancel my booking (which flies in ~45 days).

Online, SQ says that 110k miles of this is expired and will not be extended. Their FAQ about the latest miles extension is very clear on this

1. I’ve cancelled my redemption booking. Why have I not been refunded the full amount of KrisFlyer miles redeemed when making the booking?
   
   Miles that have already been utilised for redemption will not be eligible for extension. If you have made a redemption booking and subsequently cancelled it voluntarily, any refunded miles will follow the date of expiry at the time of booking.

However, I find this absolutely ridiculous and mind-boggling.

Is there any recourse to save my 110k miles?

Thanks in advance.