Originally Posted by
HFHFFlyer
I would certainly complain to BA. There is a very real understanding now (all the way to the top) at just how badly the ball has been dropped with this waiting room. I’m told there may well be a rather dramatic solution to it being announced shortly but I would not assume that BA will go through with this unless they continue to get the frequency and ferocity of complaints that they’ve had in the last few months.
Swapping Chelsea and Greenwich?