Originally Posted by
whackedspinach
I want to check what they are serving in F for an upcoming flight on 1/29. I had previously pre-ordered but the. Used a GGU to upgrade to F. Now in the app it just says “Something happened on our end. Please try again later.” when I open the menu. Is this a common issue, and if not, any tips on how to reset it?
Figured it out: Had to use the website to “cancel order” and then the app worked.
AS 417 PIT-SEA on 1/29/23Apricot & Prosciutto Chicken
Butternut Squash Risotto
My experience is that if you ordered a coach meal and then get upgraded, that you cannot use the "modify/change" button, it just doesn't work. You need to cancel the original order and then you will be able to place a new order.
ETA: Written before OP changed their post