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Thread: Refund options for a trip that was not completed
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Old Jan 23, 2023 | 10:01 am
  #3  
imnomad
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Join Date: Jun 2021
Posts: 14
Roundtrip with Frontier on same itinerary. There was no flight available for ATL when we landed. Am a legal resident in US. Have travelled to Cozumel, MX on US Visa and am now allowed to travel on AP.

I agree it was unfortunate but Frontier also was negligent in this case. Hence wanted to find out if there are any process or obligations that air carriers should follow to avoid such situations?
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