Originally Posted by
bisonrav
Seriously? You get a pack of jerky or similar from the basket and a peremptory drink in J on AA or Alaskan, and nothing at all in the back.
Does not reflect my experience flying with AA at all. Always a warm greeting by name, a pre-takeoff drink, and then plenty more after. My experience with AA is not all rosy (18% on-time percentage) but the in-flight customer service has always been outstanding.