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Thread: Ritz Carlton Berlin (@Potsdamer Platz) [Master Thread]
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Old Jan 23, 2023 | 5:32 am
  #64  
arlflyer
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Originally Posted by nexus7556
I tend to agree with you on my first and fourth point, but at a RC I really don't think the second and third point are acceptable. If the concierge was unable to help they should have just said so, and there is no excuse for 40 minute wait for champagne and tea in the lobby lounge. This is a Ritz-Carlton not a Courtyard.

I'm only saying I wouldn't stay there unless the price was right. If its EUR 175 then its a no brainier. If its typical Ritz pricing then I'd think twice. It was not a bad stay, it just didn't live up to expectations.
Fair enough. I tend to highly index on hard product at the end of the day, but we all have different factors that we prioritize. Agree that slow service for standard request shouldn't be the norm at upmarket properties.
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