1. Route: LHR-ORD
2. Date: 12/1/22
3. Fare class: K
4. Y-Polaris
5. # of Plus Points: 120 (3 people)
6. How many days/weeks in advance ticket was purchased: 4 months
7. How many hours/days/weeks before departure did upgrade clear: T-11 days (this was the day upgrade was requested as well - cleared immediately on phone)