FlyerTalk Forums - View Single Post - BA - Probably the worst airline mobile app experience

Jan 22, 2023 | 2:54 pm

#25

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Quote:

Originally Posted by BahrainLad

EasyJet’s app is actually streets ahead. You can plan, book, choose extras, select a seat and transact using Apple Pay from right within the app…it doesn’t bounce you out to the web like BA’s does at every single point. On arrival at LGW I get an alert to my Apple Watch telling me which belt my bags will arrive at (can you imagine a full service airline like BA offering this?) As I leave the airport I get an alert for a 20% off coupon with UberEasts because I might have an empty fridge….etc etc.

I too like the easyJet App, but the source of this complaint was trying to use UuA on a commercial ticket, and so far I've not found that works terribly well on the Orange One. It's not too hot on uploading COVID data and the attestation for the USA either. I suspect that if BA were to simplify down to an easyJet model the app would work better, but I don't think that would be enthusiastically supported by all in this forum.

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