Kiwi Flyer, not wanting to hijack your topic, but I thought it would be easier to post the
link to the article here, rather than having to hop across two topics to get to it.
Thank you for posting it - I hadn't seen it and I have been loyal to them over the past 4 years (with over $90K of OW bookings as well as ~75 stays/125 nights in hotel bookings).
Just looks like they brought it out at the wrong time for me. My TA just went on maternity leave last week and I don't have any contacts there any more.
Anybody have a good TA who wants the dream client (I even book the hotel nights direct or through web and put the TA TIDS reference in booking, so easiest commission for them...)