Originally Posted by
threeoh
Assuming you otherwise qualify and assuming you have an email receipt or other proof of your interim itinerary via CLT, I'd give you a reasonable chance of success here, though it's not a slam dunk.
The part where it was booked on the Chase portal is a bit of a wrinkle, but in general, I have had no problem claiming against the last booked itinerary, as long as that is the one I send them. Doesn't matter if I made changes before the trip. I do wonder about showing them the original charge. You may have to show the portal booking, then show how you changed it before the trip. Else the "charges" may not match up. But I'd keep the submission as simple as possible and let them ask for more.