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Old Jan 20, 2023, 7:33 pm
  #1407  
mciampa
 
Join Date: Jan 2018
Programs: Marriott Bonvoy Ambassador Elite, United Premier Silver, National Executive Elite
Posts: 151
Has this happened to anyone who used Drop & Go?

I dropped off car this morning at 10:30 AM, Seattle airport. The return time was 12:30. Before my flight took off, around 1:30 I noticed it was shown in the app as not returned. I called customer service and they said don’t worry about it, this happens.

However, it is now evening time and it’s still not showing as returned. The car was dropped off about 8 hours ago. Should I call them back and find out what’s happening? I haven’t received a receipt, either.
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