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Old Jan 20, 2023 | 8:03 am
  #6  
Modo
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Join Date: Jan 2006
Location: Kendal, Cumbria and Luzon
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Posts: 1,621
We are experiencing technical difficulties

Originally Posted by boybi
I am trying to book for flights, and after choosing the itinerary, this appears:

We are experiencing technical difficulties.


Tried several browsers already to no avail.
Same experience over 2 days with different browsers. IRRITATING

A call to CX in London was at best unimpressive despite the efforts of the agent.

Problem is likely P class for business. It shows as available online (EF - Matrix AND cx online). But the agent could only see one despite EF showing 9.

First attempt was that only one - not 2 - P available. She tried to book just one. That rejected as no longer available (still showing 9 on EF a week later).
She tried different Points of Sale to no avail.

Tried adjacent days and....... just lost the will..

Partner booked a convoluted but very cost efficient CX routing for her need to go through HKG to Aus stopping off 3 nights en route in each direction.

I booked on PAL ex KUL.Planes and crew fine - everything else horrible.

Saved nearly $2K and got better timings for our schedule.

ALSO NOTE these P class fares are crediting ZERO with most OW operators. Topic of much dissatifaction on other EF Fora.
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