FlyerTalk Forums - View Single Post - Chase cards Trip Cancellation/Interruption/Delay insurance benefits (2020-2023)
Old Jan 20, 2023 | 5:30 am
  #641  
samwkchan
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2010
Posts: 525
Flight changed and changed back again - trip delay reimbursement qualified?0

My situation is a bit funny.

I booked an award ticket DOH-ATL-ORD using AA miles on Jan 16. The taxes are paid for with my Chase Sapphire Reserve card.

There is an overnight layover at ATL on the evening of Jan 19 that I don’t like, so I called AA to change it to DOH-ATL-CLT-ORD which would have arrived at ORD in the late evening of Jan 19.
I could not reserve my proposed itinerary online by myself because the itinerary was too complicated and involved mixed-cabin.

Fast forward to last afternoon (Jan 19). When I arrived at ATL from DOH, there was a 50-minute delay which made me miss the connection to CLT. Given this and the weather-related travel alert at Chicago, my flight changed back to DOH-ATL-ORD with an overnight layover at ATL again. I booked a nearby hotel right away.

Question: Do I qualify for Trip Delay Reimbursement by Chase? On Chase bank portal, the booked flight has been shown as DOH-ATL-ORD from the very beginning and did not reflect my first change to DOH-ATL-CLT-ORD at all.
samwkchan is offline