Originally Posted by
Carolina2Cali
Before our company became ineligible to claim new rewards due to not enough PAX/Revenue, I redeemed some things like BXP1s but also Aad Club certs, 3 to be specific. Only 2 posted to my account/app/website... what happened to the third? Will they be willing to track it down now that we're ineligible? I assume we can still use all the claimed items since they were claimed/redeemed.
Yes, the only restriction is that for accounts under the $5k / 3 traveller threshhold you just cannot redeem points for any award. But there is no restrictions on using awards that have already been claimed. If you're missing 1 day pass then I'd just double check your account then call BE.