Tickets in "On Request" Status: Should I Be Worried? (to merge)
A couple weeks ago I called AA ticket representatives to book with points two tickets to Singapore with a layover coming back thru Japan of about 11 hours. The rep "booked" it and gave me record indicators (all letters), but, after two weeks, the tickets are still in request status and they have not taken the points or charged my credit card for the gate fees. (Under "Your Trip" in my Aadvantage online account, I see the message saying "please call to book your trip.") I called to verify about a week ago and they did not find any issues, but I have never experienced this kind of situation before. Should I be worried, and if so, what should I do?