Originally Posted by
RK23
I hate being that guy and I am leaning towards eating the interest cost as a somewhat expensive lesson. But if I have to call in for the third time to try to get the late fee waived then I might have to just ask for a manager and see if I can get them to waive the interest too.
Being friendly and polite along with reminding them how long you’ve been a customer really does make a difference. Keep in mind there will be “interest on interest” depending on if and when you paid the full amount owing. Can take one or more statements to be sorted out.