Originally Posted by
Troopers
Yes, I was very transparent and clear about ages in my party. In fact, MHC made two separate errors in her emails which I had to request correction. One error was my room initially having only 4 guests, which was corrected to 5 guests.
Side note, I'm Asian (if that matters) and have been to Japan numerous times, and have traveled throughout Asia. I appreciate, understand and respect Asian cultures. I certainly don't intend to skirt the system nor disrespect. And as I get older, I'm finding myself gravitating towards Asian cultures/values.
Just a word of caution. You may want to confirm your plans with the hotel itself (not MHC) prior to arrival. I had a similar situation where the MHC confirmed (and reconfirmed) 2 adults and 2 kids into a 700 square foot suite at a different hotel that ended up only accommodating 3 people. MHC then refused to make it right by securing a second room or paying the hotel for an upgrade to a larger suite and left me scrambling a week before my trip. They eventually got me 2 connecting rooms at a different hotel, but it made for a stressful experience and I felt the onus was on me to come up with a solution because Hyatt/MHC refused to pay for their mistake. An email to Consumer Affairs about the ordeal was also brushed away. You may have more faith in your MHC/Hyatt to make it right. To be honest I wasn't really worried about my issue when it first presented itself either because the MHC had been unequivocal that my party size and reservation was confirmed and I had faith they would figure out a way to accommodate me in a satisfactory manner. Turns out my faith was misplaced so be careful.