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Thread: Is There an "Official" Order for Downgrades?
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Old Jan 16, 2023 | 7:38 pm
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Originally Posted by notquiteaff
Any “we’re sorry” compensation, other than the return of the GGU, presumably?
I was told by the FAs that they would take care of her so it sounds like they may have given her some miles and she did get free snacks...lol. I have to ask Customer Care for the GGU back but I really wish the GAs would proactively provide the compensation when they are the ones actively processing the downgrade...passing this off to the FAs seems tacky.
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