FlyerTalk Forums - View Single Post - Park Hyatt Tokyo (REOPENED 9 DEC 25) REVIEW - MASTER THREAD
Old Jan 16, 2023 | 7:01 pm
  #3858  
Lomic
All eyes on you!
15 Years on Site
 
Join Date: Apr 2011
Location: Seattle
Programs: Hyatt Globalist, Delta Silver
Posts: 564
Originally Posted by hailstorm
Edit: Ah, I see it in your original post, though I'm still not sure what "MHC" means. Hopefully they are aware that the age of adults in Asia (13+) is different from the age of adults in other regions like NA (18+).
MHC means My Hyatt Concierge, so they talked directly to one of -- what should be -- one of the more knowledgeable people in Hyatt CS. Given how big of sticklers Japanese hotels can be about occupancy, I'd still ping the MHC and ensure they verified the reservation directly with the hotel due to this. The other approach would be to just show the MHC conversation to to hotel if there's any push back, which there probably won't be.
Lomic is online now