FlyerTalk Forums - View Single Post - Canadian Marriott Bonvoy American Express Card (General Discussion)
Old Jan 15, 2023, 9:56 pm
  #240  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,106
Originally Posted by rigel
Anniversary 8/13/22. Still not received my FNA yet as of today 1/15/2023. Any suggestions?
Dear rigel,

For Canadian Marriott Bonvoy® American Express Card, the Free Night Award on Anniversary will post within 12 weeks of the Account Anniversary.

We are pleased to check on it for you. Please send a private message or an email to us with your concerns, member number, full name, recorded email address and the last stay details (hotel name and stay date) for account verification purpose.

Originally Posted by eggsbenedict
My points from Dec 25 statement did not post. 1 Marriott charge, 1 non-Marriott charge, though it was categorized as a dining bonus (even though it definitely shouldn't have been). So maybe it's more of a "make at least one non-bonus earning purchase" thing?
Dear eggsbenedict,

Normally, Marriott Bonvoy® Points will post within 12 weeks after the end of the month the charge occurred in.

If you could not receive the points over above timeline, you can send a private message or an email to us with your concerns details, member number, full name, recorded email address and the last stay details (hotel name and stay date) for account verification purpose, so that we can check on it for you.

Please feel free to contact us if we can be of any assistance.

Best regards,

Carrie L
Specialist Social Media Care
Marriott International
[email protected]
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