Originally Posted by jonisflying

I'm staying here in about a week, and was able to apply my SNAs (still waiting for them to clear). Maybe it's because of the demand (actual or anticipated) for your dates that you can't apply yours?

Also, wanted to check a few things:

1.) Is the lounge still closed / in Carlucios?
2.) Does anyone have an email for the hotel? I read the whole thread and couldn't seem to find one.

I did read some threads about drain issues and keys not working. Anyone stay here recently and experience any of that?

Thank you!